Agenda

8:30am10:00am ET
Registration & Networking Breakfast
10:00am10:05am ET
Welcome
Goldy Kamali
Goldy Kamali
Founder & CEO, Scoop News Group
10:05am10:10am ET
Message from the Adobe CEO
10:10am10:25am ET
Adobe Public Sector Keynote
10:25am10:45am ET
The Power of Experience
10:45am11:05am ET
Transforming the Workforce in 2023 & Beyond
11:05am11:25am ET
Reimagine the Content Experience & Customer Engagement
11:25am11:45am ET
Delivering Consumer-like Digital Experiences in Government
12:00pm1:00pm ET
Networking Lunch & Partner Activations
1:00pm1:30pm ET
Breakout I Session 1-A
Government virtual front door & one-stop shop for digital services
Building a framework for digital services and state portals ranks number two on the National Association of State Chief Information Officers (NASCIO) top 10 priority list for 2023. One year after the White House CX EO, agencies are making progress on more accessible, equitable and seamless digital services. Learn how agencies are saving the public and the workforce millions of hours of their time by improving user engagement with modernized digital services infrastructure and customer journey tools.
1:00pm1:30pm ET
Breakout I Session 2-A
Extending elite training & skills development to the digital classroom
Transforming the workplace experience requires new strategies to streamline on-the-job training and skills development. Learn how agencies are deploying mobile-friendly learning platforms and customized modular training to increase worker engagement, provide advanced skills development and promote worker satisfaction and retention.
1:00pm1:30pm ET
Breakout I Session 3-A
Future of cutting-edge creativity, content, & collaboration
Mission success depends on clear, effective, and dynamic communication to diverse constituents. That requires empowering employees with easy-to-use solutions and streamlined workflows to create, manage and disseminate content efficiently. Learn how agencies are delivering timely and brand-consistent content that captures the attention of audiences at speed and scale.
Steven Lewis
Steven Lewis
Digital Media Solutions Consultant, Public Sector, Adobe & Deputy Division Chief, U.S. Air Force & U.S. Space Force Reserves
Gavin Portnoy
Gavin Portnoy
VP, Communications & Brand, NCMEC
1:35pm2:05pm ET
Breakout II Session 1-B
Equitable, digital and automated self-service delivery
Automated document management and workflows are critical to improving citizen services — and agency operations. Learn how agencies are streamlining paper-based processes, fast-tracking digital signatures, and enhancing digital accessibility and equity to increase program awareness and enrollment for every community.
Charles Burke
Charles Burke
Director, Financial Operations, Federal Home Loan Bank of Dallas
Eugene Mejia
Eugene Mejia
Assistant Chief Technology Officer, City of Gilbert, State of Arizona
David Santiago
Moderator:
David Santiago
Head of Industry Strategy, Document Cloud Public Sector, Adobe
1:35pm2:05pm ET
Breakout II Session 2-B
Employee connection, collaboration & empowerment
A new generation of persistent collaboration tools using AI are helping organizations boost employee engagement and productivity by tailoring communications, content, and services. Learn how agencies are breaking down operational silos, improving situational awareness, reducing duplicative work and enhancing the workplace experience by empowering their employees with smarter work tools.
Justin Fanelli
Justin Fanelli
Director, PEO Digital & Enterprise Services, Dept. of Navy
Monique Hamilton
Monique Hamilton
First Assistant Secretary, Service Delivery Division, Australia Department of Defence
1:35pm2:05pm ET
Breakout II Session 3-B
Enterprise digital asset management: breaking down silos
Few strategies boost productivity more effectively than when workers can access content from a single, trusted source. And the key to that strategy lies in maintaining a central digital asset management system. Learn how agencies are breaking down operational silos and reducing duplicative work by managing trusted repositories for their digital documents, imagery, and related assets.
2:35pm3:05pm ET
Breakout III Session 1-C
Moving beyond the basics of digital government with data
AI, analytics, and automation are helping agencies turn data into powerful building blocks of understanding. But to fully capitalize on that data requires a greater commitment to democratizing data — allowing a wider universe of users to access, analyze and action it. Learn how agencies are collecting and optimizing data to connect the right person to the right information, on the right device and channel, at the right time in their journey.
Danielle Doolin
Danielle Doolin
Principal Product Marketing Manager, Digital Experience, Adobe
2:35pm3:05pm ET
Breakout III Session 2-C
Speed-to-mission: recruitment, hiring and onboarding
Reaching, recruiting, and retaining talent remains a chronic challenge for government agencies. New tools, however, are helping agencies tailor their outreach, automate workflows, and reduce time-to-hire. Learn how agencies are leveraging digital and offline channels to attract a diverse candidate pool — and optimizing their onboarding and workforce development strategies.
2:35pm3:05pm ET
Breakout III Session 3-C
Trust & Verify: The Future of Content & Data Security
Safeguarding data against cyberthreats is only part of the security equation. Agencies must also ensure shared digital content can be trusted. Learn how agencies can create end-to-end secure workflows and layers of verifiable trust in all types of content —from capture to edit to publish — with secure access management, auditing, and compliance.
John Landwehr
Moderator:
John Landwehr
VP & Public Sector CTO, Adobe
3:10pm3:45pm ET
Closing Keynote
3:45pm5:00pm ET
Closing Reception


* Pending Agency Approval